Citrix Gateway Download. Run the following command to back up the existing version of the plug-in: root@ns# mv CitrixAccessGateway.dmg CitrixAccessGateway.dmg.bak. Upload the new version to the same directory and with the exact same name CitrixAccessGateway.dmg by using any file transfer application such as WinSCP: root@ns# ls -la total 20518. Citrix Receiver for Mac provides users with self-service access to resources published on XenApp or XenDesktop servers. Receiver combines ease of deployment and use, and offers quick, secure access to hosted applications and desktops.
Telework at VA
- You can now securely access business critical applications, virtual desktops, and corporate data from anywhere at any time. Citrix SSO is the next generation VPN client for Citrix Gateway to create and manage VPN connections from macOS devices. Citrix SSO is built using Apple’s Network Extension (NE) framework.
- Citrix Gateway Tips, Tricks, Oddities -3. Citrix/CAG Limitations as of 2017: 1.CPRS Tools Menu items maynot work, e.g. VistAWeb/iMedConsent that depend on CPRS-set patient context. Use “classic” Remote Data Views in CPRS on the labs or reports tabs (blue Remote Data button at upper right) instead of VistAWeb, or ask for.
Telework is governed by VA Handbook 5011/26/31 Part II Chapter 4.
Employees working with their supervisor would need to determine telework suitability and eligibility to telework. Once determined telework eligible the employee would need to fill out VA Form 0740 Telework Agreement, the Telework Notification Letter – Employee Eligible to Telework, and you will need to complete Talent Management System (TMS) training as follows:
- All managers must complete TMS Course VA1366994 — Telework Training Module for Managers.
- All employees requesting telework must complete
- TMS Course VA1367006—Telework training module for employees
- TMS Course VA10176—VA Privacy and Information Security Awareness and Rules of Behavior
- TMS Course VA10203 Privacy and HIPAA Training
Additional information on telework can be found Office of Human Resources Management Telework webpage ( only available while on VA's internal network) and OPM’s Telework website.
VA Remote Access
VA Handbook 6500 identifies the compliance requirements for VA remote access users.
VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat. The CISCO RESCUE VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops. Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE.
Fdot Citrix Access Gateway
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible. If you require technical support, please reference the FAQs and other supporting documentation found at https://raportal.vpn.va.gov or contact the Enterprise Service Desk (855) 673-4357.
Software, supporting documentation, FAQs and general information are hosted at the VA’s Remote Access Information and Media Portal. Please ensure you have Transport Layer Security (TLS) 1.1 enabled on your web browser before attempting to access this site. To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TLS 1.1’ (found towards the end of the list).
Citrix Access Gateway Remote Desktop
How do users or facilities request equipment if they require VPN access?
- Click the “Your IT” Icon on your desktop or go to YourIT Services ( only available while on the VA’s internal network)
- Click “Make a Request”
- Click “Computer Services,” under categories
- Click on “OIT Equipment and Software”
- Complete all required fields.
- Tag request for COVID in “Justification,” field
If you do not require VPN, use the CAG process.
- Access Gateway 10
Symptoms or Error
An attempt to connect to a VPN tunnel fails and possibly crashes the computer using Citrix Access Gateway VPN Client with Mac OS X 10.8 (Mountain Lion).
Solution
Upgrade to the Access Gateway Plug-in 2.1.3 for Mac OS 10.8 on a Mac OS X computer using 10.8. Users must uninstall earlier version of the Access Gateway Plug-in and then install version 2.1.3.
This version is now available for download with Citrix login account at the following location:Problem Cause
The Access Gateway Plug-in 2.1.2 for Mac OS X and earlier is not supported on Mac OS X version 10.8 (Mountain Lion).